Refund & Cancellation Policy
Omini uses one-time credits; Kaloris uses a monthly subscription. Their cancellation rules are different.
Omini Timer credits
- 100 credits are a one-time US$2.99 purchase with no subscription or automatic renewal.
- Credits are delivered immediately and do not expire.
- Used credits and completed AI generation are non-refundable, except where required by law.
- Cloud sync uses 50 credits for a 30-day period. Disabling sync does not return credits already used for that period.
Kaloris Membership
- Kaloris Membership renews monthly at US$2.99 plus applicable tax until canceled.
- Cancel at any time through the Stripe billing portal. Cancellation stops future renewals and access continues through the end of the paid period.
- Fees already paid are normally non-refundable, including unused time after cancellation, except where required by law.
Errors and exceptional cases
If you see a duplicate or unauthorized charge, paid but did not receive the purchased credits or membership, or believe the service materially failed to deliver, contact us promptly. We will investigate and correct confirmed billing or delivery errors. Chargebacks should be used only after contacting us when practical.
How to request help
Email support@simple-apps.online from the address associated with your account. Include the product name, approximate purchase date, and Stripe receipt or invoice identifier. Do not send full card details.
Mandatory rights
This policy does not limit refund, cancellation, or cooling-off rights that cannot be waived under applicable law.